Advantage Marketing clients are equipped to hear public sentiment and monitor the perception of their company. With timely online reputation management tools, it is possible, and affordable, to ‘keep your ear to the ground’ of the worldwide Internet. In addition, these tools offer response platforms that analyze incoming traffic, develop template responses, and track the inquiry through resolution. Systemizing the process and reducing response times.
You probably noticed, people have a lot to say on the Internet. There is no shortage of opinions online and some of them relate to your product or service. The voice of your business, or the perspective of your organization, must lead the conversation. Marketing must go on, during the good days and the difficult days of any corporate lifecycle. With up-to-date information, your message adapts and reflects situational awareness.
Knowing what the public says about your company, empowers appropriate responses. What we monitor online provides the starting place for a real response. With this market understanding, AdMark prepares talking points, statements, and press releases. Giving voice to the client’s position and communicating clearly with the public.
AdMark loves the instant engagement age! Real-time tools like live web chat are always adding to our arsenal of customer targeting funnels. Powerful messaging apps plug into websites and online listings--there are many effective options. However, they all require some knowhow and proper management.
Reach out to AdMark and discuss online reputation monitoring for your business or organization. Engage our team of image experts and premium programs to hear, respond, and resolve issues. AdMark solutions are simple processes built around your needs and training in your business. Gain an advantage in your industry by listening and learning from customer conversations.